Change the Plan for a Paid Business Listing

As an admin, you have the option to change the Plan assigned to a particular business listing on your directory website. Please note that by making a change like this, you will be changing the amount your customer is paying you, so be sure that you have documented authorization from your client to make this change. 

These are the instructions for changing the Plan for a paid listing for an active customer. If you are looking to change the Plan for a free or unpaid business listing, click here.

STEP 1 - Click on "Manage Listings" in the Dashboard

Once logged in to your dashboard, you will see an option for Manage Listings on the left tool bar. Click on it.

STEP 2 - Click on "Edit Listing"

Click on Edit Listing next to the listing name you would like to change the Plan for.

STEP 3 - Click "Billing Info"

You will see an option for Billing Info on the left tool bar. Click on it.

STEP 4 - Click "Switch Plans"

You will see an option for Switch Plans. Click on it. 

Note: this feature can also be used to update the Listing to the newest version of the Plan that the Listing is currently on. For example: if the Listing is on the "Premium" Plan, and you have recently made a change to the features or pricing of the "Premium" Plan, you'll see "Premium" on this dropdown list. By selecting it, you will now put this Listing on the current version of that Plan.

STEP 5 - "Click Choose Plan"

Choose the plan you want to change to, and click Choose Plan.

You have successfully changed the plan for a paid listing.